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F.A.Qs
Frequently asked questions
Lavera Liquirizia is a leading company in the licorice sector, offering a wide range of licorice products. Founded in 2008, we provide over 50 types of licorice products and are present in European markets and at fairs throughout Italy.
To place an order, simply visit our website and browse our product selection. Once you find the items you wish to purchase, add them to your cart and proceed to checkout. Follow the prompts to enter your shipping information and payment details. After completing the purchase, you will receive a confirmation email with your order details.
We accept various payment methods including credit/debit cards (Visa, MasterCard, American Express) and other secure online payment options. For more details on payment methods, please check our payment options during checkout.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment through our shipping carrier’s website.
We accept returns within [number] days of receiving your order, provided the products are unused and in their original packaging. To request a return, contact our customer service team to obtain a Return Authorization Number and return instructions. Refunds will be processed once we receive and inspect the returned item.
Other Questions
General questions
At Lavera Liquirizia, we pride ourselves on our extensive range of high-quality licorice products. Founded in 2008, we have built a reputation for excellence by offering over 50 unique types of licorice, each crafted with care and using premium ingredients. Our commitment to quality, combined with our presence in European markets and participation in fairs throughout Italy, sets us apart. We focus on delivering exceptional taste and maintaining the highest standards in all our products, ensuring a distinctive and satisfying licorice experience for our customers.
For any questions, concerns, or assistance with your orders, you can reach our customer support team through the following methods:
- Email: Send us an email , and we will respond as soon as possible.
- Phone: Call us during our business hours, and our team will be happy to assist you.
- Contact Form: Visit our Contact Us page on our website and fill out the contact form, and we will get back to you promptly.
We are here to help and ensure that you have a pleasant experience with our products and services.
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We’re here to help! If you have any questions or need assistance, please reach out to us using the contact form below. Our team will get back to you as soon as possible.